Customer Service Commitments
Giving customers a great service is at the heart of everything we do.
We will provide excellent customer service no matter how you get in touch.
Our fully-trained and professional staff are here to help you. Our Customer Service Commitments explain what you can expect from us – and how long it will take.
How do I get in touch about Wheatley Homes East's customer service commitments?
You can:
- talk to your housing officer;
- report it through My Wheatley Homes East. Don't have an account yet? Sign up for one today. It's safe and secure, and it only takes a few minutes;
- call our Customer First Centre on 0800 561 0088 to speak with our experienced housing staff. We are here for you 24/7.