Changes to my tenancy

It’s important to keep your tenancy details up to date.

Let us know about changes in who is staying with you, or in any personal circumstances which might impact on your tenancy. You can speak to our Customer First Centre today or update your tenancy at My Online Services.

Don't have an account yet?
Sign up for My Online Services. It's safe and secure, and it only takes a few minutes.

Already have an account?
Login securely to My Online Services, go to the 'My Services – Your Housing Options' page.

On My Online Services, you can let us know if you want to:

  • transfer your tenancy;
  • share your tenancy;
  • apply for a mutual exchange;
  • take over a tenancy;
  • add a new person to your household; and
  • report a medical condition or if someone living with you has a medical condition.