Consultations
We are always keen to hear your views on our services.
Check out our latest consultations below. Remember, we're always keen to hear your views all year round. Find out how to get in touch with us on our Contact us page.
Rent setting 2026/27
Tenants were consulted on two options: 6.9% and 7.4%. The consultation brochure set out what each option would mean for services and investment.
The consultation ran from 12–28 January 2026 and was administered by Civica – an independent organisation which specialises in consultations and verifying the results.
The results were as follows:
| Rent increase option | % of valid vote | Total returns |
|---|---|---|
| 1. Increase rents by 6.9% | 78% | 1186 |
| 2. Increase rents by 7.4% | 22% | 335 |
| Total | 1521 |
We also received additional formal consultation feedback from over 400 tenants on the rent consultation.
Alternatively, if a tenant did not wish to support any options, they could provide feedback via post as to why.
The most consistent themes of feedback related to were around:
- Affordability is the strongest theme raised by our tenants. Around a third of the consultation feedback referenced affordability in some way, such as wages and benefit inflation and the cost of living;
- The next most common theme was a desire for investment in existing homes, representing around 30% of consultation feedback; and
- Feedback also pointed to the importance of a reliable repairs service and improvements to the local environment.
The results of the consultation were reviewed by the Wheatley Homes East Board on 12 February 2026. The Board approved an increase of 6.9%.
This increase is in line with the expected increase, based on consultation proposals, of several social landlords across Scotland.
We’re here for you
If you are worried about keeping on top of your rent, get in touch with us straight away. We can help.
We can help with financial wellbeing, jobs and training opportunities, bursaries for students, free furniture, free books for children under five, support to get online, and much more.
Remember, we’re here for you 24/7, on the phone and online, and will do everything we can to support you.
Call us today on 0800 561 0088.
Guide to consultations
We’re always keen to hear your views on our services and how we can get better. One way we do this is by carrying out consultations.
All of our consultations follow these seven principles:
- Integrity – each consultation has an honest intention, that we will listen to and be influenced by what our tenants tell us
- Visibility – affected tenants and other affected stakeholders are reasonably aware of the consultation
- Accessibility – affected tenants and affected other stakeholders have reasonable access to the consultation. We will use digital means of ensuring access to consultations where appropriate
- Transparency – it is clear when the consultation closes, who is collating the responses and whether responses will be published
- Disclosure – any appropriate information applicable to the consultation is made available
- Fair interpretation – consultation responses will be collated and analysed objectively
- Publication – it is made clear of where and when the consultation report will be available.