Stay safe - smoke alarm testing

Make sure your smoke alarms are working properly

Smoke alarms are a key part of a home fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms give you early warning so you can react quickly.

It is important you make sure you have working smoke alarm(s) in your home. You can help be in control of this by carrying out a regular test, perhaps once a month. If you live with others, remember and let them know you are testing the alarm(s) so you don’t unnecessarily panic them.

If we contact you with an appointment for a planned service maintenance visit, please always allow access to our qualified tradespersons.

How to test your alarm

If the smoke detector is working, the alarm will sound, along with any other smoke detectors in your property that are linked to it.

To do this press and hold the test button on the smoke detector. It can take a few seconds to begin and you will hear a loud, ear-piercing siren from the smoke detector while the button is pressed.

Cleaning your alarm

Another helpful tip is to clean the detector(s). When you are testing the detector each month, it’s a good idea to use a vacuum cleaner attachment, a cleaning brush, or a soft cloth to clean any dust, dirt, or debris that may have gathered. Don’t use cleaners on the unit as these may contaminate the sensors. Vacuuming or wiping away dust should be enough. When redecorating your home take care not to get paint on your detectors.

When in doubt contact us

Remember if you are in any doubt about the condition or performance of a smoke or any other safety alarm in your home, please contact us on 0800 561 0088. If there is no sound or the sound is weak when testing your alarm, we will arrange for a qualified tradesperson to urgently visit your home to fix any problem with them.