There are lots of ways to get involved – no matter your age, background or where you live.
We want our customer to help shape our priorities and tailor our services to you.
There are lots of ways to get involved – no matter your age, background or where you live. We encourage diversity and want to ensure our services are inclusive for all.
As well as our Customer Voices programme, we carry out consultations and host conferences where you can tell us about the big issues and ensure your voice is heard.
There's the opportunity to join in a conversation with us on Facebook and Twitter.
We also want tenants to become part of our panels or become a tenant Board Member.
And there's our Tenants’ Satisfaction Survey which asks tenants what we are doing right – and how we can get better.
The choice is yours.
To find out more about getting involved with Wheatley Homes East – and our parent company Wheatley Group – please email us at firstname.lastname@example.org
Find out more about how to get involved below.
Join our Customer Voices programme
Joining our customer voices programme will give you a stronger voice and a say in how we shape, design and deliver your services
We have neighbourhood walkabouts, pop-up events, online focus groups and customer panels taking place throughout the year so you can talk to us.
Fill in our online registration form if you would like to join the Customer Voice's programme.
We are not currently recruiting for the Wheatley Homes East Board. Please keep an eye on this page if you are interested in joining the Board, as any vacancies will be listed here.
You can view our Wheatley Homes East Board members page here.
It is important for us to know the views of our tenants and those communities we serve. You can influence our decisions by becoming a Member. As a Member, you can help us to achieve our aim of providing good quality homes at affordable costs.
The cost for membership is £1 which is non-refundable. For more information please see our Membership Policy.
If you would like to become a member please contact Morgan English on 0141 274 8379 or email email@example.com
Forum Working Groups
The Customer Forum has ‘Working Groups’ that meet to review policies and make recommendations to the main forum.
The panel looks closely at how Wheatley Homes East and other parts of Wheatley Group performs.
It's made up of customers from across the Group who scrutinise reports and meet with senior staff to review service and performance.
The panel produces a statement each year. This helps inform Wheatley Homes East's annual Report to Tenants.
For more information, contact Morgan English on 0141 274 8379 or email firstname.lastname@example.org
Registered Tenants’ Organisations (RTOs)
RTOs represent their own areas and work closely with our staff on issues in their communities.
We are developing links with customers who can’t make it to meetings. We will do this online and through other methods.
We carry out regular surveys to learn in more detail what customers want and how we’re doing.